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We have a 100% Customer Satisfaction Policy. Any item can be returned within two weeks of receipt of shipment for a refund on the cost of goods (less shipping charges if applicable).
All product returns require an authorisation number. Please contact us at firstname.lastname@example.org to discuss arrangements before making any returns. All returns are to be sent to our Winnipeg, Manitoba Manufacturing Site for assessment by our Quality Assurance department.
All returned products are destroyed, they are not offered for resale.
If an error has been made by us we will gladly pay for re-shipment.